Survey Setup FAQs

How do I install the code snippet?
Once the evaluation has been created, your code snippet can be found under Manage in the navigation bar where you can copy the code snippet to your clipboar...
Mon, 17 May, 2021 at 11:21 AM
I want the ContentWRX evaluation to appear on two different sites. How do I do that?
If you are using different evaluations for each site, you can create two different evaluations and use separate JavaScript code snippets for each evaluation...
Thu, 16 Sep, 2021 at 11:56 AM
Can I customize the ContentWRX survey questions?
Yes, some of the answer choices can — and should — be customized based on your site’s purpose and goals. Additionally, you can add a custom question for seg...
Thu, 16 Dec, 2021 at 1:16 AM
How do I edit the survey?
You can access the evaluation in the dashboard under Admin > Evaluations. Clicking the evaluation will display the questions in the survey. In this view,...
Wed, 13 Jan, 2021 at 10:11 AM
Can I update the privacy statement on ContentWRX evaluations?
You can use your own privacy statement. You’ll find this option when viewing your evaluation dashboard. In the navigation bar. Select Manage and add your pr...
Thu, 16 Sep, 2021 at 11:56 AM
How do I add my company logo to my ContentWRX evaluation?
You’ll find this option when viewing your evaluation dashboard. In the navigation bar, select Manage. Under Logo will be the option to upload a new file.  ...
Thu, 16 Sep, 2021 at 11:57 AM
Can I preview the ContentWRX evaluation before activating it?
Yes, and we recommend testing it before activating it on your site. Once the evaluation is added, you can access it in the dashboard under Admin > Evalua...
Thu, 16 Sep, 2021 at 11:57 AM
Which questions can be customized in ContentWRX?
The following questions can have customized answer choices without impacting the scoring algorithm: What was your main goal for visiting our site today?...
Thu, 16 Dec, 2021 at 1:14 AM
What is a static poll?
A static poll is a single-question poll that is accessed via a Feedback tab on the right side of the page. When a user clicks “Feedback” the tab expands and...
Thu, 28 Jul, 2022 at 6:52 PM
How are evaluations triggered?
There are two ways to trigger the evaluation interstitial: by page views or by time.  You can choose to have the evaluation appear after a user has view...
Thu, 28 Jul, 2022 at 6:58 PM