Results and Analysis FAQs

Will responses on the preview survey show up in my results?
No, responses entered when you preview a survey are not included in the results.
Sun, 17 Jan, 2021 at 9:42 PM
How do I export all response data?
All responses can be exported by going to Manage in your evaluation dashboard. Click the “Download Export” button at the bottom of the page to get a CSV fil...
Wed, 13 Jan, 2021 at 10:14 AM
How many responses do I need?
We recommend 100 completed responses, but this can be a challenge for some sites with low traffic volume. A good analysis can still be performed with 50 res...
Wed, 13 Jan, 2021 at 10:14 AM
How long will it take to get enough responses to evaluate results?
This is impacted by a number of factors, including overall traffic volume, visitor engagement and willingness to provide feedback. After the survey is launc...
Wed, 13 Jan, 2021 at 10:14 AM
How are incomplete responses handled?
Incomplete responses are included in the data export and calculated at the dimension level, but not calculated in the overall score if they don’t include an...
Wed, 13 Jan, 2021 at 10:14 AM